We Offer:

Dedicated Account Manager
A fully functional, integrated box office provision where seats can be sold on white-labelled sites, as well as our own ticketing website
API integration, to **all** major agencies, including, Ingresso, See, Ticketpipe, Today Tix, London Theatre Direct, TKTS Booth, allowing agencies to sell directly ‘live’ from our system means fewer holds and more sales
All box office equipment, from computers to ticket scanners, ticket stock to sticky notes.
A fully trained Box Office team to ensure your customers receive the best service possible at the venue.
Unreserved allocation purchasing or reserved purchasing from a seating plan
The latest technology to help you fully maximise your revenue
Access booking facilities in person or online.

Stats:

£2 million

Tickets sold within the first 24 hours of sale for Sister Act

Over 3000

Tickets scanned in a 3 hour period at Syon Park in 2019.

Testimonials:

London County Hall

Witness for the Prosecution

“We have loved working with KX tickets since spring 2017 on Witness for the Prosecution. They were brilliant in the set up of our new venue with an unusual seating plan and have continued to provide excellent and hands-on service and expertise”.

Eleanor Lloyd - Producer

Syon Park

Enchanted Woodland

“Can I just say, you are all absolutely, unbelievably, amazingly AWESOME!!!!!! You've no idea how grateful we are!! Thank you so much!”

Emma Hadleigh-Sparks - Marketing and Visitor Services Manager

“KX Tickets provided a very efficient and effective ticketing service for Lazarus, In the Heights and The Railway Children. Moving to KX Tickets for these projects has without doubt provided better value for producers and increased revenue on each project. As the company has grown in recent months we’ve had huge success collaborating on delivering integrated trade desk solutions for several live theatre events including Sister Act at the Hammersmith Apollo. The KX tech, interface and dedicated staff have made this challenging project possible and again have created substantial extra revenue for clients.”

MARTIN GRAY - EMG MARKETING

The Vaults Theatre

The Permanent Way & Ages of the Moon

“It's been a real privilege to work with you, and I can cheerfully verify that you & the on-site assistants were easily the most pro-active, competent, and consistently pleasant box office team I've ever had the pleasure of collaborating with”.

Debbie Hicks - Producer

Our Services:

Sales

Initial and ongoing advice
White labeling of your website to keep all customers in one place
Dedicated production page on kxtickets.com
Revenue management and easy to read reporting
Dynamic pricing management advice
Strategic discounting guidance
Real time sales tracking
Remote producer access to sales plans
Low booking and transaction fees to customers
Management of trade, ticket agent allocation and third party API access
An up to date database of over 50,000 customers.
Targeted emails to previous bookers of appropriate shows
Custom seating plans
Gift vouchers
Discount codes

Customer Services

Meaningful and proactive customer services function

Timely complaints and response policy
Clear and tested terms and conditions
Customer analysis and profile reports
Robust data capture capabilities with Activity Stream integration
Google Analytics
Fully compliant with General Data Protection Regulations
STAR and SOLT membership

Box Office Management

Box office staff management including all training
Show management including ticketing support for all first previews, press events, galas and media performances.
Agency sales
Ticket printing
Ticket scanning
Customisable e-ticket and Print and Home options
Cash management
Ticketing admin
On and offsite technical support
Dedicated call centre line open 9am - 9pm every day.