RESERVED SEATING

We use Nliven as our ticketing solution on reserved seating productions. Nliven is a cloud-based enterprise event ticketing system the World's first mobile-first reserved seat ticketing system, capable of presenting 22k searchable seats on a mobile handset, in milliseconds, over a weak 3G signal. Nliven's exceptional User-based design carries through to its back office management tools which are logical and extremely simple to use via stepped processes, drop-down menus and graphical interfaces. Setting up events, changing prices, configuring promotions etc. can all be conducted in a few clicks, and always live.

 FRONT END

As with all mobile products, a beautifully simple and efficient interface requires a massive amount of computing power to support it. Nliven is no exception, as it can present an entire arena of individual seats on a mobile handset and allow customers to jump between performance dates in milliseconds, and it can also process up to 6.5k transactions per minute (including live credit card processing), all over a weak 3G mobile signal.

Our simple and effective customer booking flow allows people to easily see performance times and live ticket availability

Selecting tickets is fast and efficient. The whole process is done over three pages.

Add ons such as restaurant or drinks packages, can be added to a seat or to the booking flow for maximum impact.

 

 Group Sales

A simplified group sales process easily handle pricing, invoicing, order changes, and payments. Once the reservation is in place an invoice will be sent to the patron allowing them to complete payment online. This drastically speeds up the booking process and cuts down the amount of time seats are held in reservations.

 BACKEND

 

 Template-based event setup and bulk editing tools allow for instant editing of every aspect of events. We can instantly assign prices, holds and attributes to your seats via an intuitive visual map.

 
 
 

Want discounts on premium seats during weekdays only? Just for a certain week? Only for API sales? Set up smart rules to fine tune ticket pricing. Then change them according to demand – every element within Nliven can be modified in real time within the live environment without impacting any past or current sales.

Want to do a limited promotion that can only be used by certain people or on certain seats? We can deeplink a promotion so when customer clicks the link they are taken straight to the corresponding seats in the booking flow.

 

KEY BENEFITS

  • Single Platform

  • Full ticketing Management

  • Innovative and Active development

  • Cloud Hosted, open architecture

  • Responsive Mobile First design

  • Seat selection or best available

  • Real-time editing of individual performances

  • Provide timed-entry for admissions and for add-on experience.

  • API to all UK Ticketing Agencies

 

 REPORTING

 Nliven plays nice with third-party platforms which means you can get as sophisticated as your business needs to be by connecting our RESTful JSON API to BI, CRM, and membership software.

For KX Tickets this means you gain access to Activity Stream so that we can offer you the very best reporting software.

Keep track of KPIs, agent sales, offer redemptions, sales by price band and much much more, all on the live Activity Stream dashboard.